Shipping policy

Shipping Policy for Car Boot Gas Springs - SpringFixUk (UK)

We are pleased to offer international shipping to Europe and the United States! Below are the details of our shipping policies:

1. Shipping Times:

United Kingdom (UK): 1-3 business days
Europe: Typically 2-11 business days
United States (USA): Typically 2-11 business days

Please note that shipping times may vary depending on the destination and local customs procedures. Orders placed on weekends or public holidays will be processed on the next business day.

2. Processing Time

Orders are processed within 1-2 business days after payment confirmation. Please allow extra time during peak seasons.

3. Shipping Methods

We use trusted courier services to ensure your order is delivered safely and on time. Available shipping options include:

  • Standard Delivery
  • Express Delivery (for faster shipping)

4. Shipping Costs

Shipping costs are calculated based on the delivery method chosen and the weight of your order. The final shipping cost will be displayed at checkout.

5. Delivery Times

  • Standard Delivery: Typically 3-5 business days
  • Express Delivery: Typically 1-2 business days

Please note that these delivery times are estimates and may vary depending on the location and courier service used.

6. Tracking Information

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s progress online.

7. Missing or Damaged Items

If your order arrives damaged or if you believe items are missing, please contact us within 48 hours of receiving your package. We will investigate the issue and work with you to resolve it.

8. Returns and Exchanges

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please visit our Returns Policy page for more information on how to process a return or exchange.

9. Customer Support

If you have any questions or need further assistance, please don’t hesitate to contact us at: springfixuk@gmail.com.

Important Notes:

  • Customs & Taxes: Customers are responsible for any customs duties, taxes, or fees applicable to their order. These charges vary by country and are outside of our control.
  • Estimated Delivery Times:
    • UK: 1-3 business days
    • Europe & USA: Estimated delivery time of 2-11 business days, depending on the destination and local customs processing. Please note that these are general estimates, and delivery may vary due to local customs or courier issues.

At SpringFixUk, we strive to deliver your items as quickly and safely as possible. We appreciate your understanding and patience!