Contact Us — SpringFix UK Customer Service

Contact SpringFix UK

Need help choosing the right gas strut, bracket, or fitting? Have a question about your order? We're here to help.

📧 Email (Fastest Response)

support@springfixuk.com

We typically reply within 24 hours, Monday to Sunday. For faster help with fitment questions, please send a clear photo of your existing part.

📦 UK Business Address

SpringFix UK 1 Ltd
6 Portview Road
Avonmouth
Bristol, BS11 9GQ
United Kingdom

Please note: This is our registered business address. All returns must be sent to this address, but please contact us first via email to confirm.

📇 Company Information

• Registered Company: SPRINGFIX UK 1 LTD
• Trading as: SpringFixUK
• Company Number: 16186484
• Registered in: England & Wales
• Business Type: Motor vehicle parts & internet retail

⭐ Our Reputation

SpringFix UK has built its reputation over years of trading through our eBay UK store, where we've earned 1,700+ positive feedback ratings from UK customers. Every review reflects our commitment to accurate product descriptions, fast dispatch, and honest customer service. View our eBay feedback →

🚚 Dispatch & Delivery Times

• Order Cut-off: 16:00 Monday to Sunday for same-day dispatch
• UK Delivery Time: 1-3 business days
• Couriers Used: Royal Mail, Yodel, UPS, DPD
• Delivery Zone: United Kingdom only
• Free UK Delivery: On all orders

💬 Common Questions Before You Contact Us

Many questions are answered in our resources:

• Frequently Asked Questions →
• Shipping Policy →
• Refund & Returns Policy →
• Product Guides & How-To Articles →

🔧 Fitment Help — Send Us a Photo

Not sure which size gas strut, bracket, or fitting you need? Instead of guessing, send us a clear photo of your existing part along with any measurements you can take. Our team will confirm compatibility before you order, so you get the right part first time.

Photos should show:

• The full length of the strut/bracket (with a ruler if possible)
• The end fittings clearly
• Any part numbers or force ratings stamped on the item

🇬🇧 100% UK Based

We're a genuine UK-based small business — not a dropshipper or overseas reseller. Our stock is held in Bristol, all orders are dispatched from the UK, and our support team is UK-based. When you order from SpringFix UK, you're supporting a local British business.

Get in Touch

The quickest way to reach us is email: support@springfixuk.com

Or use the contact form below — include your order number if the query is about an existing order.