Very easy item to get right at the point of purchase. Very good quality item especially when compared to the original fitting which had a misaligned threaded section that caused it to come off the moment any pressure was applied to it. Pricing was very good too and all topped off with a fast delivery. Very impressed with the service and would totally recommend this company to anyone.
did not suit my bed
Hi there, we're sorry to hear the mechanism didn't suit your bed. Please feel free to contact us if you'd like assistance with a different size or product. We're here to help!We’re sorry to hear that the product was not suitable for your bed.
All dimensions and specifications of this product are clearly shown in the listing, and the item supplied matches those specifications. Bed mechanisms and gas struts can vary considerably between different bed models, so checking the existing measurements before ordering is very important.
Had you contacted us before placing your order and provided the measurements of your existing setup, we would have been more than happy to help you identify the most suitable option, as we do for many of our customers every day.
Our support does not end after the sale either. If a product is not compatible, customers are always welcome to contact us and we will do our best to recommend an alternative or assist with the return process.
Kind regards,
SpringFixUK
Excellent service. Thank you.
Thank you for your kind words! We're delighted to hear you had a great experience. If you need anything else, feel free to reach out.
Too powerful with no adjustment and flimsy build quality.
Have had to order an alternative.
Hi Mark, thank you for your feedback. We're sorry to hear the product didn't meet your expectations. If you'd like, we can suggest some alternatives that might better suit your needs. Please feel free to get in touch!We’re sorry the product did not meet your expectations. Its build quality meets the same standard as comparable gate closers on the market, though we fully respect your feedback. The listing states that this 300N model does not include an adjustment valve. Our new stock will feature an adjustable valve, and we would be happy to send you one when available. Please contact our support team—we’ll gladly help resolve this for you.
Saved the day, ottoman bed now working, first class service.
Hi there! We're thrilled to hear the gas struts made such a difference. Thanks for sharing your experience and for choosing SpringFixUk!